In part one of our workplace health series, these experts share what key indicators they look for when evaluating the health of a workplace.
Evaluating the health of a workplace environment involves looking at various key indicators.
For part of our workplace health series, we reached out to some experts to find out what they consider essential in this process, the responses were as diverse as the business landscape itself.
From monitoring employee engagement and turnover rates, to assessing leadership styles and physical workspace conditions, our experts shared their unique strategies.
So, how do you create supportive and productive environments, ensuring that your teams can thrive?
Read on to find out, and stay tuned for more expert opinions on workplace health over the coming days.
Alli Swanson
Recruitment Partner – Volume Recruitment: Talentpath Recruitment
The health of a workplace environment can be assessed through several key indicators. First, employee tenure provides initial insight into the organisation’s stability and staff satisfaction levels. Next, I evaluate the quality of interpersonal relationships among staff, examining their connection, alignment with organisational values, and willingness to support each other during peak times and stressful situations.
Another crucial indicator is the involvement of directors and leaders and the accessibility of staff to them daily. Effective and supportive leadership that genuinely respects and mentors employees is essential for the overall success and health of the workplace.
Lastly, psychological safety is paramount. Employees must feel heard, valued, and free to make mistakes without fear of repercussions. This sense of safety fosters team cohesion and is directly influenced by leadership’s values and the environment they cultivate. By focusing on these indicators, we can identify areas for improvement and ensure a healthy, productive workplace.
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Lisa Galea, MBSc.
Disruptive Alchemist, Behavioural Change Consultant, and Creativity Consultant: Lisa G Consulting
Evaluating the health of a workplace environment is crucial for fostering productivity, creativity, and overall well-being among employees. When I enter a workplace as a facilitator or creative strategist, it’s key to assess the situation quickly.
Leaders shape organisational culture through their actions and behaviours. Disrespectful communication, including dismissive attitudes and micromanagement, indicates potential problems with trust and psychological safety. When employees feel safe speaking up to share ideas and mistakes without fear of punishment, creativity flourishes.
I’m also looking for diverse representation at all organisational levels. Inclusive practices lead to innovation and a thriving workplace. Effective leaders clearly articulate role expectations and hold themselves and their teams accountable. They inspire and support their teams, offering flexible schedules and reasonable workloads.
Brené Brown aptly compares workplace health to “looking for termites”. She says, “If you walk through an organisation and you see shame, you have a crisis situation.” Leaders must be vigilant for early signs of toxic behaviours like negativity, disrespect, gossip, bullying, or conflicts that can slowly eat away at an organisation’s foundations if left unchecked. If a team’s actions contradict stated company values, it’s a red flag.
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Neville Wilkins
Banking and Finance Consultant
There are many factors to consider when evaluating the health of a workplace environment. The obvious characteristics to examine include the physical conditions such as a safe, clean, comfortable and quiet work environment with ergonomically-designed furniture and work spaces, adequate lighting and air conditioning. This can be supplemented with access to break-out rooms and amenities.
Psychologically, the organisation’s culture should foster diversity and inclusiveness to promote respect and a sense of belonging. Open two-way communication is also vital, including feedback channels like anonymous surveys or suggestion boxes. This can help identify any issues with motivation and job satisfaction.
Work volumes, clear processes and transparent procedures also need to be realistically assessed and communicated to manage employee expectations. Training support in relation to both professional and personal wellness aspects is critical. Flexible work-life arrangements are important as is the ability to confidentially express any personal needs, which should be supported wherever possible.
Staff morale, absences, work-related safety incidents and staff turnover are key indicators which need to be monitored to further evaluate the success of the above physical and emotional factors and pinpointing opportunities for improvement.
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Josh Jebathilak
Managing Director: Fruition Services
Evaluating workplace health can be divided into four key areas: employee engagement, productivity, turnover rates, and overall satisfaction. To truly understand a workplace’s health, look at how engaged and productive your employees are. High turnover rates and short tenure can be a red flag for issues like poor management or lack of growth opportunities and professional development. Encourage open and honest communication between staff and leadership. Create a culture of psychological safety where feedback is welcomed and acted upon.
Some green flags could include a clear company mission, chances for professional development, and an emphasis on work-life balance. By observing these key factors and addressing problems openly, you can create a positive and thriving workplace that benefits everyone involved. A healthy work environment is a win-win for both employees and the business’s black line.
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